SOBOT TECHNOLOGIES PTE. LTD. | Sobot Omnichannel Customer Service Platform
Introduction of SOBOT TECHNOLOGIES PTE. LTD.

Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.

From small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games.

Learn more at https://www.sobot.io/

Email: marketing@sobot.io

Mobile: +65 94480553

Sobot Omnichannel Customer Service Platform
Sobot customer contact center solution are specialized in AI chatbot, live chat, call centre solutions and ticketing systems. The all-in-one contact center solution Sales & Service | Omnichannel | AI Powered Meta Badged Business Solution Provider | WhatsApp Messaging Api

Sobot is a global leading customer contact solution provider, with a wide foot print in Asia and North America that helps organizations bring about positive digital transformations to their businesses through the intelligent applications of innovative solutions and professional services. Sobot customer contact center solution are specialized in AI chatbot, live chat, call centre solutions and ticketing systems.

AI Chatbot

The chatbot in the live chat reception scenario gives the corresponding answer after the customer's intention is identified by NLP, reducing cost and improving efficiency for enterprises.

Live Chat

Realize unified reception of multiple channels and integration of service and marketing workflows, effectively improving reception efficiency, customer satisfaction and info-collecting conversion %.

Call Center

Support enterprises to order on demand and obtain Call Center system at the lowest cost. Reduce cost and improve efficiency in enterprise service scenario, marketing scenario and management scenario.

Ticketing System

Sobot ticketing system empowers teams with streamlined Workflows. For Customers, we offer you the best service experience:· Ticket initiation across all channels· Real-time notification, in-sync feedback· Email communication in problem solving.

For Front-line Agents, we allow you to react immediately:· Create ticket, coordinate processing· Flexible flow with each part having operators in charge· Easily-checked history, timely notification on ticket progress.

CLICK HERE to view the detailed user guide for more information. For more information about the product, please visit the Product Page.
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